Frequently Asked Questions
Everything you need to know, for further questions contact us at info@indoboards.com
Pretty much any flat surface and it's great for both indoor and outdoor use. For beginners ,the Indo Board Carpet is an excellent addition because it slows the roller down a bit. Hard surfaces like wood floors or concrete are great too – especially if you're looking to level up your balance training.
Like all training tools, the Indo Board takes a small amount of practice for most people. Others will get right on the board and go. Like any balance board, there is a risk of falling which means you are using Indo Boards at your own risk. Starting with the Indo Flo Cushion is a great place for most people to begin their balance training. There are so many things you can do on an Indo Board – it takes a little time to learn and a lifetime to master! HERE is a great beginner’s guide to get started on your Indo Board.
Not at all! You can enjoy the Indo Board wearing just about anything. Most people prefer sneakers or bare feet.
- Shape and size - The Original is slightly shorter and wider (30” x 18”) than the Rocker (33” x 16”)
- Curvature – The Original is perfectly flat, and the Rocker has slight reverse-camber design.
- Bottom – The Orignal has inlaid wood “stops” at either end which help to prevent the deck from coming off of the roller. The Rocker has no “stops” which enables full range of motion.
- Original – Great for everyone from beginners to experts. The flat surface and “stops” on the bottom of the board make this model a great starting point for most riders.
- Rocker – This board is great for advanced riders…full range of motion, increased roller speed from the rocker shape make this the perfect board for performing more advanced maneuvers.
- Both models significantly improve balance and coordination while building core strength and sharpening reflexes.
- Feel – The Foam Roller is slightly softer and grippier than the Plastic Roller, which many beginners find preferrable. The Plastic Roller is more rigid and also has three 2” bands of grip tape designed to provide the perfect amount of grip for performing tricks. The Plastic Roller has been our standard base and has decades of research and development behind it.
- Size – Our Foam Roller is 6” in diameter and the Plastic Roller is 6.5” in diameter.
Indo Board's improve balance by forcing the body to engage stabilizer muscles and stay upright on an unstable surface. When you stand on the board using the roller, your body constantly makes small adjustments to maintain equilibrium. This activates core muscles, ankles, legs, and even the upper body, training your neuromuscular system to react more quickly and efficiently to shifts in weight and movement. Over time, this strengthens coordination, balance, and overall proprioception (body awareness).
We're currently limited to shipping within North America. If you're located outside of North America please contact us.
While we try to absorb as much of the shipping cost as possible, the costs associated with shipping to Hawaii, Alaska and Puerto Rico are too much for us to absorb completely. As a result, we have to charge $29 per board or accessory which is our discounted rate.
We ship daily from San Diego, California. As soon as your order ships, you will receive an automated email with FedEx tracking information (except for Hawaii and Alaska shipments, which ship USPS). Most orders will ship within 24 hours and we typically max out at 3 business days. If your order hasn’t shipped by the fourth business day, please let us know and we're happy to give you a status update.
Limitations apply in this case. We do not offer exchanges for different designs, but if you are within 30-days of purchase and would like to exchange, please contact our team through the returns portal so you can return your board and order a new model. Any returns in this scenario would need to be unused.
All Indo Boards and accessories come with a two-year warranty against manufacturing defects. This warranty is limited to manufacturing defects and does not cover damage that results from normal wear and tear incurred with product usage, misuse, or abuse. To file a warranty claim, please contact our team at info@indoboard.com with your order number, a description of the issue and any photo documentation of the issue. Our team will work with you to get this resolved as quickly as possible.
If your tracking states your order has been delivered but you have not received your package, please check the tracking link via FedEx on a non-mobile device to review the proof of delivery photo. If you have already contacted FedEx about the issue, please email our team at info@indoboard.com with both your order number and case number provided by FedEx. We will work with you and FedEx directly to get this resolved. Our team will require additional information per FedEx’s delivery trace procedure.
We receive a large amount of affiliate and sponsorship requests and are not able to work with all of the amazing members of the Indo Board community. We do not have an affiliate program but we do work with ambassadors on a case-by-case basis. If you're interested in working with Indo Board in this capacity, please email our marketing team at marketing@indoboard.com.
We release new designs throughout the year including special editions, collaborations and limited edition boards. The best way to stay in the know is by signing up for the Indo Board newsletter at www.indoboard.com.
We have a large number of inquiries and while we are honored, we're not able to work with everybody. If you are interested in working with our team as an athlete, influencer, or company please send our team an email at marketing@indoboard.com and we will make sure it is routed to the appropriate person.
Please email our team at info@indoboard.com for more information on bulk discounting. Indo Board's can be found in gyms, training facilities, yoga studios, surf schools, physical therapy clinics, chiropractic centers, and more. Better yet, they've been there for DECADES. We'd love to have our balance boards being used by professionals within your space. Hit us up.