Indo Board Return Policy
At Indo Board Balance Trainer, we strive for quality workmanship and customer satisfaction. All products are guaranteed against manufacturing defects or damage as a result of shipping. If you are not completely satisfied with an item it must be returned within 30 days of receiving the product.
To file a damage claim, defective merchandise claim or to request a return, you must call our office at (321) 777-6021 to get an Authorization Number. Our office hours are Monday-Friday, 9 AM to 5 PM EST.
Returned items must be shipped back to Indo Board with freight prepaid. We recommend that you should return your item(s) via a traceable carrier to ensure return delivery. Credit will be given after the product is returned and has passed inspection. If the product is not in brand new and unused condition or has been damaged, you may be subject to a 20% restocking fee. Please understand that we offer no refunds, credits, or exchanges after 30 days.